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Sarah Jaskevich
Consulting Manager @Metafora
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WORK HISTORY
Consulting Manager @Metafora
Drove a logistics technology transformation, delivering a TMS upgrade that freed up 20% of end-user capacity through automation and enhanced core operations via standardized best practices. Secured the client’s long-term ROI by identifying 15+ high-impact product enhancements for inclusion in the vendor roadmap.Designed and activated a change network by identifying, onboarding, and enabling change champions and super users across business teams, equipping them with training, communications, and peer-support tools to accelerate adoption, reinforce desired behaviors, and reduce reliance on reactive support.
EDUCATION
The University of Georgia
Bachelor of Science (B.S.), Psychology
Salem State University
Masters, Industrial and Organizational Psychology
ABOUT SARAH JASKEVICH
I specialize in User-Centric Change Management, helping organizations move past deterministic thinking—the habit of relying on rigid, linear roadmaps—and embrace a probabilistic framework better suited for AI-integrated environments. By combining Service Design with OCM, I bridge the gap between technical tools and human behavior, uncovering the \'What’s In It For Me?\' that actually drives user buy-in. I partner with leaders to navigate the messy, iterative process of innovation, ensuring that new products aren\'t just launched, but are adopted long-term to deliver real, measurable value.
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