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Service Delivery Director @Insight Global
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WORK HISTORY
Service Delivery Director @Insight Global
US
Service Delivery leader responsible for overseeing large-scale operational and program delivery across multiple technical workstreams.• Lead delivery operations supporting complex infrastructure, facilities, and construction technology environments• Manage cross-functional teams and consultants across multiple disciplines and geographic locations• Establish governance, reporting frameworks, and operational standards to improve delivery consistency• Drive stakeholder alignment between engineering, operations, and leadership teams• Implement process improvements, portfolio visibility, and performance metrics to increase operational efficiency• Provide strategic oversight for project execution, risk management, and service performanceFocus areas include service delivery excellence, portfolio governance, operational maturity, and cross-organizational collaboration.
EDUCATION
Arkansas State University
Master of Science - MS, Educational Leadership and Administration, General
Missouri Southern State University
Bachelor's degree, English/Language Arts Teacher Education
ABOUT SARAH F.
Program management consultant, with deep knowledge of industry-proven techniques to advance programs and offer innovative solutions to common and complex problems. Strong oral and written communication skills, including copyediting and creative writing. Consultant for Fortune 500 companies in talent development, training, communications, business engagement, and portfolio management operations.
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