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Sara Thurman
Senior Program Manager, Member Support @Peloton Interactive
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WORK HISTORY
Senior Program Manager, Member Support @Peloton Interactive
New York, NY, US
Own the creation and implementation of support processes to ensure that the broader global member support team is operationally ready to assist members with any questions related to new products, promotions or services.
EDUCATION
DeVry University
Bachelor of Science (BS)
Kaplan University
Associate of Science (AS)
ABOUT SARA THURMAN
My journey in aviation commenced as a flight attendant, evolving swiftly within two years to an office role crafting computer-based training modules for fellow flight attendants. Progressing steadily, I transitioned into IT support, steadily ascending the corporate hierarchy until achieving the mantle of project manager. Relocating to NYC amid a global pandemic, I seized an opportunity in the dynamic nexus of technology and fitness. Proficient in devising and implementing processes, procedures, and workflows, I continue to steer my career trajectory upward. Leveraging my affable demeanor alongside a robust technical foundation, I effectively liaise and collaborate across diverse teams. Proficient in both application support and project management, my adeptness at multitasking, organization, and prioritization empowers me to swiftly surmount challenges. Nurtured by a background in competitive dance, I embody a tireless work ethic, unafraid to invest extra hours to ensure top-tier results, consistently delivered on schedule. Infused with an artistic flair, my documents weave a thematic thread, elucidating complex information for a non-technical audience, fostering seamless adoption. Guided by an open-minded ethos and a commitment to customer service, I\'ve garnered the respect and trust of my peers, expanding my professional network and fostering its growth. I am open to exploring both permanent and contract opportunities, with flexibility for travel. Let\'s connect! s••••••••@gmail.com
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