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Sangeetha Krishnan
Ux Consultant @Vocus
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WORK HISTORY
Ux Consultant @Vocus
Lead UX research, design, and strategy across Enterprise, B2B, Wholesale Mass Market, and government initiatives.
EDUCATION
University of Kerala
Master's degree, Information Technology
ABOUT SANGEETHA KRISHNAN
UX Analyst specialising in UX research, design, and strategy across enterprise, B2B, wholesale, and government platforms focused on turning complex systems into intuitive, human-centred experiences.I work end-to-end across discovery, research, prototyping, and validation, simplifying complex workflows and shaping experiences that balance user needs with real business outcomes. I collaborate closely with cross-functional teams and confidently drive design direction, ensuring solutions are scalable, consistent, and meaningful.My approach combines qualitative and quantitative methods, including Jobs-to-be-Done, mental model mapping, service blueprinting, and task analysis, to understand complex behaviours and identify opportunities to simplify large-scale systems.I hold a Master’s and Bachelor’s degree in Computer Applications, along with certifications from IxDF (Design Thinking), IBM (Enterprise Design Thinking), Microsoft (AI Product Management) and International Software Testing Qualification Board (CTFL). This blend of technical grounding, research-led UX practice and product-focused thinking guides how I approach digital design with practicality, curiosity and a strong focus on real outcomes.Passionate. Curious. Strategic. Always learning and evolving.If I am Offline I will be somewhere between sunsets, waves, music and good frames
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