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Samuel Jacob

Sr Principal Software Ee - Vdi, Euc and Citrix Cloud @Citrix

Atlanta, GA, US
EMAILS
s••••••••@citrix.com
MOBILE NUMBERS
+17•••••••58

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WORK HISTORY

Sep 2024 — Present

Sr Principal Software Ee - Vdi, Euc and Citrix Cloud @Citrix

Debugging, Instrumenting Source code, and analyzing code level tracing to fix critical, complex and unusual product issues having C-level involvement and Executive oversight, on large scale Desktop Virtualization and Application Virtualization solutions engineered using Citrix Cloud, Citrix XenDesktop, Citrix XenApp and ViaB.• Technical Lead for a team of engineers in areas of technical improvement, including mentorship of new hires, up-skilling existing team members, setting the technical growth path, and the long term technology strategy for the team as a whole.• Possess Exceptional working knowledge and architectural understanding of \"The Citrix ICA Protocol\", which is the best in class for console remoting. • One of the foremost subject matter experts in the organization with deep architectural knowledge gained through extensively debugging, tracing and analyzing the source code, for specific product components like the DataStore Schema, Desktop Delivery Controller, Machine Creation Services, Citrix Brokering Protocol, WorkstationAgent, PortICA redirection Stack and Licensing Policy Engine.• Debugging I\\O subsystems related to DeviceStacks and DeviceNodes, to track IRPs, IOCTLs and other control mechanisms used for user mode to kernel mode communication.• Deep packet level inspection expertise with expert level knowledge on the entire communication stack on hosts and nodes. Have extensive experience on core transport and session layer protocols, with good exposure on network filter drivers implementing filter hooks.• Kernel device driver debugging to isolate faulty driver code and identify fixes.• User mode debugging expertise with highly specialized tools to isolate and fix offending program code.• Core architectural expertise on the basic building blocks of operating systems, redirectors and file systems, to secure and instrument them.• Root cause analysis experience using advanced tools and frameworks like CDFControl, CDFMonitor, Windbg etc.

EDUCATION

1997 — 1999

Zion Matric. Hr. Sec School

Higher Secondary Education

1987 — 1997

Kendriya Vidyalaya

Matriculation Education

SKILLS

Windows AzureDigital ForensicsCC#Software DevelopmentCitrixVdiDebuggingIT Service ManagementMicrosoft ProductsStorageDevice DriversTechnical SupportVirtualizationMicrosoft TechnologiesActive DirectoryWindows ServerInformation SecurityPerlBusiness IntelligenceCloud ComputingWindows InternalsSecurityHyper-VOperating SystemsSoftware Engineering

ABOUT SAMUEL JACOB

Exceptionally well-qualified senior IT professional with sophisticated technical skills, and a passion for resolving complex problems or business challenges through innovation. Adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Tenacious and intuitive problem-solver,\"fire-fighter,\" and team leader averting issues prior to impact on customers or operations. Effective working solo or as an active team participant/leaderSpecialties:Operating System Kernel Development, Debugging,Kernel Device Drivers and Hooks,File System Filter Drivers,Protocol Drivers And Miniports,Windows Internals,Reverse Engineering Security Exploits,Digital Forensics.

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