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Sam S.
Senior Ux Researcher & Research Portfolio Lead @Applause
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WORK HISTORY
Senior Ux Researcher & Research Portfolio Lead @Applause
UX Strategy & Leadership: Defines and implements a comprehensive UX strategy across multiple projects and product lifecycles. This involves the ability to translate business goals into a clear, actionable design vision and roadmap.Team & Project Oversight: Leads and mentors a team of UX/UI designers, providing guidance, feedback, and professional development to ensure high-quality design execution and a culture of continuous improvement.Cross-Functional Collaboration: Serves as a key partner to a diverse group of stakeholders, including solution delivery managers, research operations, and researchers. Works with these teams to embed user insights into every stage of the design process and drive the implementation of design solutions.Advocacy & Implementation: Acts as a strong advocate for user-centric design principles throughout the organization, from ideation to launch. This includes presenting design concepts, data-backed insights, and UX solutions to cross-functional teams and senior leadership.Quality & Standards: Establishes and maintains high standards for design quality, consistency, and usability across all projects, ensuring that all final products meet or exceed user expectations and business metrics.
EDUCATION
Humboldt State University
Master of Arts - MA, Public Sociology
California State University, Fullerton
Bachelor of Sciences, Sociology
SKILLS
ABOUT SAM S.
I’m a strategic and impact-driven Senior UX Researcher and Portfolio Lead with a passion for humanizing technology and shaping product experiences that create meaningful connections. With expertise across qualitative research methods and a strong foundation in social science, I guide organizations in uncovering actionable insights that drive product innovation, business growth, and customer satisfaction.My career has spanned leading research portfolios for Fortune 10 and Fortune 500 companies, managing cross-functional teams, and developing scalable research frameworks that align user needs with business objectives. I’m known for delivering research that influences enterprise roadmaps, supports market expansion, and unlocks new revenue opportunities.I thrive in collaborative environments where design, product, data, and marketing intersect—and where research is valued as a catalyst for strategic decision-making. I’m also committed to advancing inclusive research practices that ensure diverse user perspectives are represented in every stage of the product development process.Specialties:UX Strategy | Mixed-Methods Research | Portfolio Leadership | Stakeholder Alignment | Research Operations | AI in UX | Cross-Cultural Research | Mentorship | Customer-Centered Innovation |
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