Sam Cobean
Service Consultant @Florida Blue
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WORK HISTORY
Service Consultant @Florida Blue
Jacksonville, FL, US
Provide expert guidance to members with Medicare and under 65 plans on billing requests, claims, policy changes and cancellations, sales, authorizations, health and pharmacy benefits, vendor-related inquiries regarding durable medical equipment, education regarding member website and proprietary mobile applications, and advising on participating providers, facilities, and medical records while ensuring seamless care coordination. Plan, organize, and run center events. Present member-facing education sessions.Safeguard highly sensitive information, including Personal Health Information (PHI) and company data, adhering to stringent security proto
EDUCATION
Louisiana State University
Certification in Project Management (PMI-approved)
The College of Santa Fe
B.A.
SKILLS
ABOUT SAM COBEAN
Experienced Test Center IT Operations Lead and junior project manager with a demonstrated…
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