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Salsabila Puti Maharani Azizah
Engagement Support Coordinator @Grab
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WORK HISTORY
Engagement Support Coordinator @Grab
Managed driver engagement initiatives to effectively capture, communicate, and address driver feedback, concerns, and needs.• Built and maintained strong, trust-based relationships with drivers through consistent, structured communication and active listening.• Planned and executed engagement content and campaigns to increase driver participation and strengthen community connection.• Monitored driver sentiment and proactively resolved issues with clear, empathetic, and solution-oriented communication.• Coordinated driver engagement activities to ensure smooth execution and impactful outcomes.• Recognized driver achievements and supported skill development to drive continuous improvement within the driver community.
EDUCATION
Institut Teknologi Sepuluh Nopember (ITS)
Gelar Sarjana
SMA Negeri 3 Malang
Science
ABOUT SALSABILA PUTI MAHARANI AZIZAH
Motivated Materials and Metallurgical Engineering graduate from Institut Teknologi Sepuluh Nopember with hands-on experience as a Integrity Engineer Intern at PT Pertamina EP Cepu, and additional experience in event and wedding organizing. Strong in communication, leadership, and problem-solving, with proven adaptability and resilience. Eager to contribute to organizational growth and excel in administration, quality control, supply chain, and engineering-related roles.
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