Sai Chand Nandyala
Salesforce Marketing Cloud Email Specialist @NiSource
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WORK HISTORY
Salesforce Marketing Cloud Email Specialist @NiSource
Designed, developed, and maintained email templates within the Marketing Cloud. • Developed and enhanced user preference center within Marketing Cloud. • Performed Administrator functions such as user management, profile configuration, data management, Etc. • Identified areas of improvement and make actionable recommendations to increase operational efficiency and user adoption • Imported and exported data to Salesforce Marketing cloud. • Participated in agile delivery activities such as design, estimating, retrospectives and continuous improvement • Created SQL-based query activities for audience segmentation, reporting and data extracts • Used Contact Builder & data relationships to organize data • Developed web forms and landing pages via cloud pages. • Made REST API calls to leverage Marketing Cloud web service to transfer data into journeys and data extension • Used AmpScript in developing dynamic content blocks in Email templates. • Built Triggered sends, Automations and Journeys. • Used Mobile Connect to send SMS (Text) and implemented Handset Verification Process. • Manages support cases with salesforce to ensure availability of SFMC platform, providing on-call support to resolve application issues when necessary. • Worked with external system team members in integrations for both incoming and outgoing.
EDUCATION
Southern Arkansas University
Master's degree, Master of Computer and Information Sciences
Jawaharlal Nehru Technological University
Bachelor's degree, Information Technology
ABOUT SAI CHAND NANDYALA
I am a Certified Marketing Cloud Email Specialist and Developer looking for new…
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