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Start for FreeSachin Chandna
Portfolio Manager -recovery @Kotak Mahindra Bank
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WORK HISTORY
Portfolio Manager -recovery @Kotak Mahindra Bank
Saharanpur, IN
Managing end to end Collection activities as per defined process by Bank.Managing the 1 to 7 bucket of consumer durable loans,personal loans andcredit card products for Haridwar District and Sharanpur remote locations.Onboarding new vendor and as well working in with existing vendor for smoothand efficient collection process.Driving all Rbi guidelines and process in terms of collection at vendor level.Daily visit with Agency Fos to meet delinquent customers and increase theresolution of assigned buckets and increase cash collection.Manage various channels / partners used for debt servicingEnsure compliance of the laid down processes by the regulators and thebank for debt servicingProvide timely feedback to superiors on the market dynamics and scenariosto enable business decisions.Resolve customer escalation regarding debt collection and help them toresolve their concern with different stakeholders.
EDUCATION
MUKAND LAL NATIONAL COLLEGE
Bachelor's degree, information technology
SKILLS
ABOUT SACHIN CHANDNA
With over a decade of experience across banking and telecom sectors, I currently serve as…
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