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Operations Manager Data Furnishing @Array
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WORK HISTORY
Operations Manager Data Furnishing @Array
Lead a team of specialists supporting ~200 clients in furnishing data to major credit bureaus. Partner directly with client leadership — from large rental software platforms to small property managers, auto dealers, and credit builder card providers — to guide their product from conception and credentialing through production.Overhauled pricing and fee structure, driving efficiency and alignment with client value and leading to a 20% quarter-over-quarter increase in MRR in Q42024.Own end-to-end client onboarding, success management, and ongoing support operations.Built and maintain internal metrics, tracking key performance indicators and reporting outcomes.Contribute to Array’s financial wellness mission by helping furnishers collect more revenue, improve consumer credit outcomes, and reduce missed payments.
EDUCATION
Millersville University of Pennsylvania
Bachelor's Degree, Speech Communication
SKILLS
ABOUT RYAN WOERNER
Ryan Woerner is the Operations Manager for the Data Furnishing team at…
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