Ryanne Laredo
Chief Customer Experience Officer @Nielsen
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WORK HISTORY
Chief Customer Experience Officer @Nielsen
EDUCATION
Instituto de San Joaquin de Flores
Spanish Language and Literature
DePaul University
Masters of Arts, Public Relations and Advertising; Marketing
University of Illinois Urbana-Champaign
BA, Speech Communication/Spanish
SKILLS
ABOUT RYANNE LAREDO
Passionate about growth of business and individuals. Driven by the mutual benefits of highly collaborative partnerships between customers and technology companies stewarded by strategic services. Committed to developing inclusive environments and committed to DEIJ and ESG action. Data savvy leader and builder of successful teams.Seasoned Chief Customer Officer and Executive Leader with over 15 years of experience in creating corporate and customer strategy at the highest levels to maximize customer acquisition, retention, and revenue. Extensive experience in developing and implementing key components of B2B SaaS Growth Strategy, while engaging the organization in maximizing customer health, revenue, and profit. Successfully provides a comprehensive and authoritative view of the customer, as well as rallies organizations to provide consistency and excellence to the customer experience. Continually exceeds expectations by creating valuable partnerships and works well with people at all levels of the organization, including stakeholders, customers, vendors, and team members. Leads with authenticity, passion and bravery encouraging adoption of innovative ways of working and problem solving, creating an inclusive and highly productive workforce.
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