Ryan Johnson

Product Manager @The Church of Jesus Christ of Latter-day Saints

salt lake city, UT, US

Define, Implement and Maintain Systems• Collaborate with customers and stakeholders to document requirements for potential solutions.• Be the voice of the customer in representing work to be performed as new products are evaluated and acquired.• Conduct extensive evaluations and pilots on prospective products, comparing fit and function to the needs and goals. • Work with other Product Managers to develop and implement a department-wide rollout plan for the purchase of new products and any major upgrades that change the operation of existing systems.• Define and launch consistent iterations to the product.• Improve the Speed and Efficiency of Workflows• Document specific operational procedures to establish baselines for workflows that can be improved upon. • Provide reporting and analytics to resource managers, operators, and stakeholders that enable them to make informed decisions about technology. • Look for inefficiencies in organizational processes and operational workflows regarding systems. • Be forward thinking about products and services.• Collaborate with Systems Engineers and vendors to minimize system downtime that prevents work from occurring. • Stay current on industry best practices and advancements in technology. • Create training materials that are effective as part of the onboarding and retention process for employees. • Act as an ambassador for product adoption to all applicable divisions and teams. • Actively look for misinformation about systems and provide the necessary training and documentation to correct misconceptions.

Western Governors University

Master of Business Administration - MBA

Utah Valley University

Bachelor of Applied Science (B.A.Sc.)