Ryan Dunlop

Account Manager @Staples Professional

Ottawa, ON, CA

Strategically managed and grew a $10M portfolio, doubling its value since 2017 through targeted account strategies, cross-selling, and alignment with procurement teams.Exceeded 2025 sales margin targets by 18% by employing consultative selling, innovative pricing models, and proactive client retention initiatives.Secured over $1M in new technology contracts with key federal clients including ESDC, IRCC, PWGSC, STATS CAN, and PHAC, significantly expanding business footprint.Pioneered the first STEAM contract with a Canadian school board, establishing new procurement standards in educational technology.Drove 25% market penetration growth within top-tier accounts by leveraging data-driven insights and tailored client engagement.Collaborated with vendor partners (HP, Jabra, Poly, Logitech) to develop co-branded sales campaigns and customized procurement solutions.Utilized Salesforce and Power BI to deliver accurate sales forecasting, executive-level reporting, and actionable margin growth analytics.Led cross-functional initiatives integrating print & promotional, technology, and facilities solutions into cohesive client programs.

Bishop's University

Bachelor of Arts (B.A.)

Colonel By HS

Business