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Ryan Walker
Key Account Manager Sa @IXOM
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WORK HISTORY
Key Account Manager Sa @IXOM
Adelaide, AU
Adelaide, South Australia, AustraliaAs Key Account Manager for South Australia, I lead strategic relationships with major clients—including SA Water and Alliance Partners—ensuring Ixom’s solutions meet complex water treatment requirements and regulatory standards. My role bridges technical expertise with commercial strategy, driving customer satisfaction and long-term value.Key Responsibilities- Strategic Account Management: Act as the primary liaison for key infrastructure clients, aligning Ixom’s offerings with operational and compliance needs- Regulatory Compliance Oversight: Ensure chemical supply and documentation meet SA Health, EPA, and national safety standards- 🧪 Technical Advisory: Provide expert guidance on product application and treatment optimisation, leveraging Ixom’s technical resources- Tender & Contract Leadership: Manage end-to-end tender processes and long-term contract negotiations to secure preferred supplier status- Supply Chain Coordination: Collaborate with procurement and logistics teams to guarantee timely delivery and inventory responsiveness- 🤝 Customer Satisfaction & Issue Resolution: Maintain high service standards through proactive problem-solving and client engagement- Market & Regulatory Intelligence: Monitor industry trends and regulatory shifts to inform strategic planning and client support- Sustainability & Risk Management: Champion safe handling practices and promote Ixom’s environmental initiatives across customer sites- Cross-Functional Collaboration: Work closely with technical, operations, and product teams to deliver tailored solutions and drive innovation- Performance Reporting: Deliver regular insights on account metrics, customer feedback, and sales forecasts to internal stakeholders.
EDUCATION
University of the Witwatersrand
Post Graduate Diploma in Management(PDM), Business Administration and Management, General
Damelin
IMM-Certificate in Sales and Marketing Management, Business Managment
Tsebo Training
Human Resources Management and Services
University of the Witwatersrand
Master of Business Administration (M.B.A.), Business Administration and Management, General
Damelin
Diploma in Business Management, Sales, Distribution, and Marketing Operations, General
The Vaal High School
Matriculated
Engineering Institute of Technology
Professional Competency in Mechanical Engineering, Mechanical Engineering
ABOUT RYAN WALKER
Professional Summary With over three decades of leadership in technically demanding…
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