Ruslan Shlain
Director - Professional Services @Herzum
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WORK HISTORY
Director - Professional Services @Herzum
Oversee the efficient and effective day-to-day operation for Atlassian and Monday.com practices • Work with the Board and the Executive team to prepare a comprehensive budget across both practice areas • Expanded Herzum Atlassian practice to two new regions • Achieved 20% revenue growth year over year • Achieved 85% resource utilization across both practices • Ensured successful customer implementation across Atlassian and Monday.com practices • Developed a vision and strategic plan across practices • Manage large, complex programs and projects to an acceptable level of risk by balancing cost, scope, time, and quality • Mentored team members to help further their technical and professional consulting career paths • Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review • Lead partnership efforts with Monday.com
EDUCATION
Harvard Business School
Organizational Leadership
SKILLS
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