Rupam Das
Senior Salesforce Architect Technical Lead @Andela
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WORK HISTORY
Senior Salesforce Architect Technical Lead @Andela
Kolkata, IN
Project 1 - Architected and implemented REST-based integrations between legacy platforms andSalesforce Service Cloud- Developed scalable Apex classes, Triggers, and Batch processes maintaining 90%+ codecoverage- Built Lightning Web Components (LWC) to enhance usability and optimize businessworkflows- Designed robust inbound and outbound REST API callouts with structured exception handling- Implemented de-duplication and record merge framework, reducing duplicate data by~40%- Partnered with US-based stakeholders in agile sprint delivery cycles.Project 2 -Architectural Strategy: Led technical architecture for a multi-cloud enterprise org, reducing technical debt by 35% via Apex framework optimization and trigger refactoring.AI & Agentforce: Architected and deployed Agentforce service agents, automating 25% of common inquiries and decreasing case resolution time by 15%.Revenue Operations: Designed Salesforce CPQ pricing rules and Conga CLM workflows for global bundles, accelerating the \"quote-to-cash\" cycle by 20%.Integrations & Data: Engineered REST API frameworks between Salesforce and SAP/ERPs, ensuring 99.9% data accuracy across high-volume (LVD) syncs.Performance Engineering: Developed LWC and scalable Apex backend logic that improved page load speeds by 40% for 500+ global users.DevOps & CI/CD: Established a matured GitHub/Copado pipeline, reducing production deployment errors by 50% and enabling weekly release cycles.Project 3 -Led implementation of Conga CPQ including product catalog configuration, price rules,constraint rules, and regional discount models- Configured Conga CLM workflows supporting quote generation, contract lifecycle tracking,and version control- Developed Apex extensions and Flows to support CPQ validation and automation- Integrated document automation using Microsoft xAuthor and Conga Composer- Streamlined quote processing and improved operational efficiency.
EDUCATION
Bidhan Chandra College
Bachelor's degree, Computer Aplication
Subhas Pally Vidyanikatan
secondary & higher secondary, Secondary & Higher Secondary
Ramaiah Institute Of Technology
Master of Computer Applications (MCA), Computer Aplication
SKILLS
ABOUT RUPAM DAS
Lead Salesforce Architect & PD2 Developer | Transforming Enterprise Complexity into Scalable ROII am a Salesforce Certified Platform Developer II (PD2) with over 10 years of experience architecting high-performance CRM ecosystems. I specialize in the \"Elite Three\" of modern Salesforce: Agentforce AI implementation, Data Cloud harmonization, and Revenue Cloud (CPQ/CLM) transformation.I don\'t just write code; I design sustainable systems. From building custom Apex frameworks and Lightning Web Components (LWC) to orchestrating complex REST/SOAP integrations with SAP and AWS, my focus is always on clean architecture and technical debt reduction. Core Expertise & Impact:AI & Automation: Early adopter of Agentforce and Einstein Copilot; expert in migrating legacy Apex to Flow + Invocable Action architectures.Enterprise Integration: Architected real-time data pipelines for Global 500 firms, integrating Salesforce with MuleSoft, Snowflake, and ERPs.Revenue Operations: End-to-end CPQ & CLM specialist (Conga/Salesforce) with a focus on complex product modeling and quote-to-cash efficiency.DevOps & Security: Expert in CI/CD pipelines using Copado, GitHub Actions, and SFDX to ensure 99.9% deployment reliability.Proven Success Stories:System Performance: Optimized a high-volume Org’s trigger architecture, reducing Apex CPU timeout errors by 45%.Business Transformation: Led a multi-cloud integration that increased sales productivity by 30% through automated lead-to-quote workflows.Mentorship: Directed US-based remote teams, fostering a culture of peer reviews and TDD (Test Driven Development).Certifications: Platform Developer II (PD2) & PD1 JavaScript Developer I Agentforce Specialist Conga CPQ & CLM Certified Advanced AdministratorLooking for: Long-term US Remote Contract roles where I can lead architectural strategy and deliver production-ready, testable code.Keywords: Solution Architect, Technical Lead, System Integration, FSL, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Apex Guru, CI/CD, DevOps Center.
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