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Sr Director @Concentrix
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WORK HISTORY
Sr Director @Concentrix
Atlanta, GA, US
Concentrix Catalyst is the experience design and engineering team of Concentrix. PK was acquired by Concentrix.• Overseeing comprehensive client engagement and fostering business growth across diverse domains such as Automation, GenAI, Microsoft, Java/J2EE, SAP, Data, Cloud, API, and Adobe digital technologies associated with FinTech, Energy, eCommerce, and Retail verticals.• Responsible for the overall profit and loss (P&L) of the programs, ensuring effective delivery, and spearhead initiatives for cost optimization.• Leading a global team dedicated to digital technologies, business consulting, strategy, design, development, deployment, and IT solution support.• Guaranteeing the successful execution of IT projects within specified budget, schedule, and quality parameters. Regularly reviewing the progress of major projects with project teams and clients on a weekly basis, promptly addressing any issues or risks hindering project goals.• Driving operational excellence to enhance internal customer satisfaction and meet operational metrics, while prioritizing external customer needs.• Upholding high service level standards (SLAs) for all relevant services. Implementing robust engagement governance and delivery management processes across projects to ensure 100% compliance with service level agreements.
SKILLS
ABOUT RUKMANGADA BUDIDETI
Experienced and results-driven senior IT leader with nearly two decades of professional…
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