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Rui Silva
Account Management Director Emea - Broadvoice Gocontact @Broadvoice
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WORK HISTORY
Account Management Director Emea - Broadvoice Gocontact @Broadvoice
Lisboa, PT
EDUCATION
Universidade Moderna de Lisboa
Licentiate degree, Justice
Universidade Lusíada de Lisboa
International Relations
ABOUT RUI SILVA
I help large enterprises transform how they engage with their customers — turning complex challenges into measurable business outcomes.With a strong track record in managing and growing strategic accounts, I specialize in building trusted, long-term relationships at C-level, navigating complex organizations, and driving sustainable revenue growth through a combination of strategic vision, commercial rigor, and execution discipline.My experience spans enterprise SaaS and customer experience transformation, where I have led high-impact initiatives involving omnichannel strategies, AI-driven solutions, and operational optimization — always with a clear focus on delivering tangible value: increased efficiency, improved customer experience, and scalable growth.I bring a pragmatic, business-oriented approach to every engagement — from structuring multi-year agreements and leading complex negotiations to aligning internal and client stakeholders around a shared vision and clear outcomes.Currently focused on strategic account leadership, I am particularly interested in roles where I can work closely with top-tier clients, acting as a trusted advisor and driving meaningful, long-term impact — while remaining close to the business and the customer.
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