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Claim Professional @Travelers
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WORK HISTORY
Claim Professional @Travelers
Lake Oswego, OR, US
Delivered consistent service quality throughout claim lifecycle, maintaining prompt contact with policyholders, claimants, and stakeholders while setting clear expectations and ensuring follow-through on commitments •Investigated auto damage claims to determine coverage, causation, liability (0% or 100%), and exposure through systematic contact with policyholders, claimants, witnesses, and agents•Managed file inventory and expense reserves while documenting all claim activities for compliance •Handled single and two-vehicle auto damage claims with clear liability, including catastrophe-related claims from hail, hurricanes, and weather events
SKILLS
ABOUT RUDY GALAN
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Regional Level Manager- Responsible for 363 Pet Hospitals across two regions achieving 600 million dollars in annual sales.Logistics-experience – Managed the Western region OfficeMax/PowerMax distribution center with a perpetual inventory count of 80 million dollars, 350+ associates, and 40 salaried managersComprehensive background leading all aspects of retail/ hospital operations (e.g, P&L, logistics, sales, customer service, inventory, personnel and payroll management) extensive training in threat mitigation.
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