Roy Alexis Doria
Manager @Showcase Cinemas
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WORK HISTORY
Manager @Showcase Cinemas
Assistant Manager at National Amusement’s Showcase Cinema De Lux, contributing to the success of a cinema brand with an annual turnover of £92.5M. I lead dynamic front-of-house teams, seamlessly translating strategic objectives into daily operations to drive profit maximisation and cost efficiency. Through a focus on operational excellence and team leadership, I’ve played a key role in achieving consistent growth in market share, ensuring Showcase remains a competitive force in the Leicester region.Key responsibilities- Spearheading the front and back of house teams to ensure the delivery of exemplary customer service, fostering an atmosphere of premium guest experiences- Driving revenue and market-share growth through strategic Box Office and Concessions initiatives by utilising promotional ‘insider’ rewards, in line with KPI benchmarks, thereby enhancing the overall financial performance of the cinema.• Orchestrating meticulous Rota-management for all departmental teams, optimising staff allocation to meet operational demands and fostering a high-performing work environment, while also analysing forecasting statistics to ensure financial prudence.• Directing rigorous stock management protocols and overseeing the procurement and maintenance of the business’ sellable, non-sellable, and promotional products to ensure optimal inventory levels and minimal wastage.• Proficiently managing cash-handling procedures, including preparation for audits, maintaining integrity and accuracy of financial records, and ensuring compliance with regulatory standards and transparency.
EDUCATION
Aston University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
ABOUT ROY ALEXIS DORIA
As Director of Operations at ProVision Support Services CIC, I lead the strategic growth and operational management of a community-focused organisation dedicated to providing supported accommodation and holistic services for vulnerable individuals. My role involves securing partnerships, optimising service delivery, and driving sustainable expansion, ensuring ProVision makes a lasting impact in tackling homelessness and social exclusion.With a dynamic background in Operations Management across the Health & Leisure and Cinema industries, I bring expertise in business development, stakeholder engagement, and process efficiency. My ability to implement scalable solutions and high-performing operational strategies has been instrumental in driving growth and enhancing service excellence.Passionate about transforming organisations and delivering meaningful change, I thrive in environments that require strategic leadership, innovation, and a commitment to social impact.
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