Rosie Fernandez

Senior Business Analyst @Boehringer Ingelheim

Ridgefield, CT, US

Over ten (10) years consistently promoted from Coordinator Level to Senior Business Analyst by assisting my IT group with end‐user communications, educational services, assisting with management of a >$500K budget, becoming the single point of contact for all IT Learning Management administration (including records, curriculum entry & reporting to management). Communication work stream lead for the integration of 8,665 new employees in 31 countries into an existing 79,899-employee base in 62 countries. Create end-to-end communications, e‐learnings, quick reference cards, webpages, documentation, & videos to help communicating with end users transitioning from BI to Sanofi & from Merial to BI in support of Animal Health project activities. Meet regularly with IT End User Experience integration team other cross-functional areas to understand the changing needs of the integration project & update the training materials, webpage, & communications. Learning Management System (LMS) Administration responsibilities include: for both internal & contract employees Information Systems (IT) employees. Use LMS reporting functions to ensure IT employees are in compliance with training. Support local, regional, & global assignments for learning. Assisted in validating & testing LMS upgrades & changed featured. Support new LMS administrators familiarize with conventions in practice. Create & deliver training using various mediums globally; Classroom & Online. Create, update & maintain multiple web sites, design banners, collaborate with content providers, oversee postings, ensure web site quality & measure the effectiveness of these sites (using a web trends reporting package). Consistently deliver web pages on‐time; & recognized by senior leadership & project managers for work on our intranet pages. Marketing IT Services – Demo to End Users the newest IT technology available to them such as the MS Surface Hub, telepresence room, new websites

Bay Path University

Bachelor of Science (B.S.), Business Administration and Management

Academy of Finance

Certificate, Finance Studies

Bay Path University

Associates of Science, Business Administration