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Rosanna Grullon

Client Success Manager Sr Operations Manager @Cloud and Things

Albany, NY, US
EMAILS
r•••••••@cloudandthings.com
MOBILE NUMBERS
+16•••••••21

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WORK HISTORY

Apr 2024 — Present

Client Success Manager Sr Operations Manager @Cloud and Things

Troy, NY, US

A multifaceted team player focused on client success management, problem-solving, and process improvement. Responsible for developing trusted relationships and ensure the timely delivery of tailored solutions are aligned with customer objectives. Collaborating closely with stakeholders at all levels, including senior leadership, to participate in win theme strategy development for proposals, ensuring alignment with requirements and specifications. Responsible for conducting in-depth research and analysis on complex issues spanning processes, best practices, and operating models.

EDUCATION

2014 — 2018

Le Moyne College

Bachelor's degree

2019 — 2021

University at Albany, SUNY

Master of Public Administration - MPA

ABOUT ROSANNA GRULLON

Passionate about leveraging Information and Communication Technologies (ICTs) and…

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