Rosanna Grullon
Sr. Operations Manager
- Role
- Client Success Manager Sr Operations Manager at Cloud and Things
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Rosanna Grullon
Passionate about leveraging Information and Communication Technologies (ICTs) and…
Experience
Client Success Manager Sr Operations Manager
Apr 2024 — Present · Troy, NY, US
A multifaceted team player focused on client success management, problem-solving, and process improvement. Responsible for developing trusted relationships and ensure the timely delivery of tailored solutions are aligned with customer objectives. Collaborating closely with stakeholders at all levels, including senior leadership, to participate in win theme strategy development for proposals, ensuring alignment with requirements and specifications. Responsible for conducting in-depth research and analysis on complex issues spanning processes, best practices, and operating models.
Education
Le Moyne College
Bachelor's degree
2014 — 2018
University at Albany, SUNY
Master of Public Administration - MPA
2019 — 2021
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