Rodrigo Ordóñez

Head of Communications & Knowledge Management (Global Communications Lead) @International Water Management Institute (IWMI)

Colombo, LK

Led strategic communications, outreach and knowledge management, at the organization’s global HQ. • Led a team of 20+ people (national and international) in charge of communications, web, publications and digital libraries. Liaised with 15+ regional and project communicators in Africa, Asia and MENA.• Professionalized communications systems and processes. Upskilled and trained staff members.• Improved visibility and perception of the organization, supporting organizational growth in key markets. • Liaised with the Business Development team to support resource mobilization and fundraising. • Advised the Director General on strategic matters, as part of the global Management Team. • Led website restructuring, resulting in an 80% decrease in the bounce rate and an 87% increase in website events. Improved the quality of web content, while almost tripling the number of posts per year. • Led social media team. Increased engagement rates by 41% and followers by 19% annually. Consistently outperformed sector competitors on LinkedIn in growth and engagement.• Managed a operational budget for the department. Reduced expenses by optimizing services.

The Fletcher School at Tufts University

Master of Arts in Law and Diplomacy (MALD)

EHU

Journalism

University of Worcester

Erasmus exchange

Harvard Kennedy School

Cross-Registrar (one semester)