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Operations Manager @Tata Consultancy Services
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WORK HISTORY
Operations Manager @Tata Consultancy Services
Bengaluru, IN
Leading a team of 100+ members including managers, leads & associates, in managing day-to-day P2P operational deliverables for USA Partner• Collaborated with client partners, senior management & team members and conducted brainstorming sessions to understand the objectives challenges and key concern areas.• Developed probability & impact metrics to streamline the risks, established RACI defined CTQs, reviewed SOPs and trackers, designed strategies and plan for expected outcomes• Collaborated and partnered with customer in successfully migrating the volume and transitioning ERP from legacy to S4 Hana using agile methodology. • Driving transformation and continuous improvement to streamline processes, enhance productivity, ensuring adherence to quality standards, timelines, and generating cost benefits. • Fostered positive and competitive environment with engagement actives, coaching and mentoring the team for professional conducts and learning prospects which resulted in highest employee satisfaction in the Operations function & generation of process improvement ideas.
EDUCATION
Xavier Institute of Social Service
Master of Business Administration - MBA, Accounting and Finance
St.Xavier's College, Kolkata
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT RODDRICK MENEZES
F&A professional with over 12 years of rich experience in driving end-to-end…
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