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Rocio Garcia
Resident Manager @Bee Clean Building Maintenance
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WORK HISTORY
Resident Manager @Bee Clean Building Maintenance
Toronto, ON, CA
Lead full-cycle onboarding and compliance training for site staff, ensuring 100% alignment with corporate policies and safety regulations.•Administer operational setup for new sites, overseeing staff recruitment, policy-compliant documentation, and supply logistics within strict budgetary constraints.•Act as the primary point of contact for HR-related inquiries, resolving personnel concerns and maintaining positive labor relations within a unionized environment.•Manage complex scheduling, attendance tracking, and task allocation for large teams, consistently achieving 98%+ operational inspection scores.•Oversee bi-weekly payroll processing by auditing timesheets and resolving discrepancies in Findd, ensuring high accuracy in compensation reporting.
EDUCATION
Lambton College
Postgraduate Degree- Graduate certificate, Business Management-Human Resources
OBS Business School
Master's degree, Project Management
Universidad EAFIT
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT ROCIO GARCIA
Human Resources and Learning Professional with 9+ years of experience in human resources operations and academic coordination. Expert in managing full-cycle learning logistics, streamlining onboarding processes, and ensuring regulatory compliance through quality audits. Proven track record in optimizing LMS administration and operational workflows to enhance organizational performance and the employee experience. Bilingual (English/Spanish).
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