Robin Figueirado
Senior Customer Solutions Manager @Amazon Web Services (AWS)
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WORK HISTORY
Senior Customer Solutions Manager @Amazon Web Services (AWS)
City Of London, GB
Working exclusively with Sky and Comcast across EMEA to deliver major complex technology migrations to AWS cloud infrastructure. My role is focussed on the customer\'s broadcast (DTH) and streaming (DTC) media operations to modernise the workload architectures and optimise them for efficiency and scalability. I manage the end-to-end migration from designing the approach through to launch readiness and ongoing support. I provide the customer teams with the skills they need to flourish in the cloud.I act as the glue for the AWS account team to bring together our technical, sales and training specialists into a cohesive delivery plan for the customer and earn trust with the key customer stakeholders, from the C-Suite to the engineers and developers building the solutions.
EDUCATION
Edinburgh Napier University
MSc, Multimedia & Interactive Systems
University of Southampton
BSc, Biology
SKILLS
ABOUT ROBIN FIGUEIRADO
Understanding my customer\'s needs comes first in everything that I do, and I have over 2 decades\' experience collaborating to achieve their objectives, delivering technology solutions and building expert teams that support them. I dive deep into the technical details, step back to focus on the long-term objectives and enable the people – the key ingredient to any successful solution.Successful business operations are built around effective and motivated people and so I focus on the management of performance & training, as well as tools & technology, thereby enabling teams to deliver their best. I help customers to identify the gaps in their company’s capability and create the best ways of developing its professional maturity. This involves understanding the organisation and working with stakeholders at every level to effect changes that make this difference.As a versatile leader, I thrive in high-pressure environments with tight deadlines and limited resources. I focus on complex programme delivery, product development and digital business operations. My work has been in the technology space within a diverse range of industries including media & entertainment, telecommunications, retail and logistics. I have helped many of the largest global brands and blue-chip companies through my roles in cloud computing, management consultancy and with boutique software development companies. This has enabled me to solve a vast range of business challenges at all scales.
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