Roberto L. Cruz
Executive Program Manager @Wiley
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WORK HISTORY
Executive Program Manager @Wiley
Results-driven professional with expertise in managing the full recruitment lifecycle for top private universities. Proven track record of successfully representing a diverse range of graduate programs, including MBA, Master of Finance, and others. Skilled in facilitating comprehensive recruitment processes, collaborating with key university stakeholders, and driving process improvements to enhance enrollment outcomes. Utilized Salesforce expertise to optimize data management and reporting, thereby boosting recruitment efforts. Developed and implemented strategies to streamline student support processes, consistently achieving business metrics and goals.
EDUCATION
UCF College of Business
B.A
Saint Joseph's University
Master’s Degree
ABOUT ROBERTO L. CRUZ
CAREER SUMMARY: Results-driven recruiting and sales professional with 28 years of experience in relationship building, strategic recruiting, data-driven analytics, and event management. Proven leader and team contributor with extensive management expertise. Skilled in consultative sales, exceptional communication, and superior client relationship management. Proficient in a range of technologies including Microsoft Office, Microsoft Teams, Workday, Salesforce, Behavioral Analytics software, and CRM systems. Areas of Expertise: Consultative Sales, Organizational Development, Recruiting, Meetings and Events, Contracts and Negotiations, Data Analytics. Bilingual - Spanish
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