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Business Support Associate @Midcontinent
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WORK HISTORY
Business Support Associate @Midcontinent
Sioux Falls, SD, US
Provide technical support and respond to billing inquiries for Midco business customers.
EDUCATION
Ivy Tech Community College-Wabash Valley
Business Administration, Marketing
Northview Highschool
Diploma, Band
SKILLS
ABOUT ROBERT HEADLEY
I have spent the last 10 years working in customer service and it has been very fulfilling, when a customer is very upset and you de-escalate the situation and the customer leaves happier than when they called, that is a great thing. Recently I have decided to try to take my love of social media and adapt my experience in customer service into the field of Social Media and Social Networking. I believe I am specifically qualified to be the new face of Social Media customer service for your company. Specialties: Third Party Verification. Winback Sales, Direct Sales, Customer Service, Quality Assurance, Sales Verification, Sales Retention, Human Resources, Recruitment, Project Management, Journalism, Public Relations, Buisness Management, Marketing, Social Media, New Media, Blogging, Facebook, Twitter
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