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Robert MacKnight

IT Manager - Server Hosting Solutions (Linux) @Progressive Insurance

Painesville, OH, US
EMAILS
r••••••••@progressive.com
MOBILE NUMBERS
+14•••••••16

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WORK HISTORY

Apr 2024 — Present

IT Manager - Server Hosting Solutions (Linux) @Progressive Insurance

OH, US

EDUCATION

2000 — 2002

Auburn Career Center

Computer Information Systems, Computer Technology/Computer Systems Technology

2009 — 2010

Herzing University

Various Certifications, Computer Technology/Computer Systems Technology

SKILLS

LeadershipMicrosoft TechnologiesTroubleshootingSoftware DocumentationSoftware DeploymentOffice 365VisioTeam DevelopmentMicrosoft OfficeTeam ManagementTechnical SupportComputer RepairTeam LeadershipProcess ImprovementComputer Network OperationsComputer MaintenancePrinter SupportComputer SecurityRemote DesktopTeam MentoringMcitpSccmBusiness Process ImprovementComputer HardwareActive DirectorySystem Center Configuration Manager (Sccm)CcnaVmware EsxWebexInformation TechnologyScriptingCustomer SatisfactionZebraMicrosoft ExchangeVmwareSphereComputersHelp Desk SupportBlackberry Enterprise ServerAirwatch

ABOUT ROBERT MACKNIGHT

Experienced Computer Support Specialist with a demonstrated history of working in the automotive industry. Skilled in Computer Repair, VMware ESX, Technical Support, SCCM, Team Leadership and Customer Satisfaction. Strong information technology professional with a Various Certifications focused in Computer Technology/Computer Systems Technology from Akron Institute of Herzing University.

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