Richard Brooks

Product Management & Marketing @Cox Communications

Atlanta, GA, US

Cloud and Managed Services • Product Development and Program Management of Cox Business small business cybersecurity portfolio. • Extensive experience directing technology, business development, and operations, bringing products from concept to production. • Executed the go-to-market strategy that drove the successful launch of the cloud-based MalBlock DNS security solution exceeding first-year business case objectives by 30%.• Spearheaded the go to market and life cycle strategy for Cox Business’ managed Router and Security offering based on the Cisco platform. • Simplified the offering by developing enhanced sales training and guides focusing on the top 85% of use cases. This initiative streamlined the selling process and improved the quality of the sale (better meeting customer needs).Voice Services• Executed the successful go to market launch of Cox Business’ premier voice service, IP Centrix. • Facilitated several product enhancements such as the introduction of the Key System model that helped simplify the offering and accelerated market acceptance and sales velocity. • Performed market and competitive analysis to utilize in decision making, planning and strategizing for marking and product development. • Exceeded connect and revenue forecast each of the two years that I managed the offering.

University at Buffalo

BSIE