Ritchie Kirkum

About Ritchie Kirkum

Experienced Sales & Events Professional with a demonstrated history of working in the entertainment industry. Passionate about providing the best customer service possible while building long-lasting relationships.

Experience

1. Senior Sales Representative

   Six Flags Darien Lake

   Dec 2024 — Present · Buffalo, NY, US

   Responsible for serving as the on-site leadership of Darien Lake. Responsible for increasing sales of groups of 100 or more within the Corporate/B2B segment. • Serves as liaison for Regional Manager by acting as on-site leadership and steward to ensure sellers and salesoperators are supported and remain on task.• Develops, manages, and sells to new and existing accounts of 100 or more within the Corporate/B2B segment through in person sales and service calls as well as through telephone and emailoutreach for remotely based clients and prospects.• Responsible for and expected to maintain complete CRM management for their assigned business,including but not limited to, pipeline hygiene, inbound/outbound lead generation management, accountmaintenance, timely and accurate data entry, opportunity activities and outcomes, and assigned compliancystandards.• Works closely with regional leadership as instructed to assist and maintain various aspects of Corporate/B2B orYouth sales programs (or both) and product oerings.• Actively participates in all new/continuing Sales Training & Development initiatives centered around drivingbusiness revenues.• Supports as requested to supply feedback for the development of promotional materials and assists as needed inCorporate/B2B, or Youth, or both oriented administrative capacities.• As requested, may travel and represent assigned parks or the organization at various events, tradeshows,conferences, or association-based activities.

Education

• Genesee Community College

  AAS, Communications & Journalism

  1999 — 2001

• PennWest Clarion

  Business Communications

  1998 — 1999

Skills

• Telephone Sales
• Proofreading
• Account Management
• Staff Supervision
• Trade Shows
• Event Planning
• Team Building
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Outside Sales
• Microsoft Word
• Up-Selling
• Team Leadership
• Hiring
• Cold Calling
• Microsoft Office
• Sales
• Process Scheduler
• Hospitality
• Supervisory Skills
• Sales Management
• Lead Generation
• Tour
• Marketing Communications
• Building Relationships
• Ticket Sales
• Customer Experience
• Selling
• B2b
• Customer Relations
• Direct Marketing
• Customer Satisfaction
• New Business Development
• Event Management
• Sales Process
• Sales Support
• Time Management
• Tourism
• Scheduling