Rick Reid
- Role
- Program Manager - Global Customer Success and Support at Siemens Digital Industries Software
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
Experience
Program Manager - Global Customer Success and Support
Siemens Digital Industries Software
Feb 2021 — Present · Portland, OR, US
Developed communities as a core part of the customer experience across the LAER model.\\\\n• Established key metrics and reporting.\\\\n• Demonstrated clear business value across all stakeholders at all level including: executive, program, and contributor.\\\\n• Created a community support cohort team to revitalize community engagement and designed training to improve effectiveness.\\\\n• Subject Matter Expert on Salesforce Experience Cloud platform
Education
University of Washington
Bachelor of Arts
1979 — 1983
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