Rick Edwards
- Role
- Director of Partnerships at Monotype
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Rick Edwards
As a Director of Partnerships at Monotype, I lead the strategy and execution of partner…
Experience
Director of Partnerships
Jul 2022 — Present
Education
Salem State University
Bachelor of Business Administration (B.B.A.), Management
2013 — 2020
Johnson & Wales University
Associates, Culinary Arts
2003 — 2005
North Shore Community College
Associate's degree, Business Administration and Management, General
2009 — 2013
Skills
- Customer Relationship Management (Crm)
- Vendor Management
- Technical Support
- Outlook
- Management
- Call Centers
- Troubleshooting
- Customer Satisfaction
- Salesforce.com
- Tier 2
- Microsoft Office
- Team Leadership
- Strategy
- Leadership
- Integration
- Call Center
- Html
- Customer Retention
- Software as a Service (Saas)
- Project Management
- Apis
- Email Marketing
- Customer Service
- Project Planning
- Social Media
- Saas
- Customer Experience
- Sales
- Mac Os
- Problem Solving
- Cross-Functional Coordination
- Visio
- Coaching
- Sql
- Crm
- Contact Centers
- Budgets
- Cross-Functional Team Leadership
- Solution Selling
- Pre-Sales
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