Rick Phelan

About Rick Phelan

I am a Multifaceted Technology Professional with experience in strategic and tactical IT planning, teamleadership, and enterprise application architecture across several organizations. My key accomplishments include the development of IT strategic planning models, focusing on shop floor system strategy, leveraging cloud services to drive down capital investment, and implementing user community-supported data reporting services to improve the business decision-making process. I am experienced in designing highly available networks, driving infrastructure and IT support strategy, and creating web-based customer support portals. I have a great deal of expertise in accountability, prioritization, problem-solving, data-driven decision-making, learning agility, teamwork, interpersonal relationships, and driving change.AREAS OF EXPERTISE• Accountability: Builds measurement requirements into plans and holds self and teams accountable• Prioritization: Consistently aligns priorities with business goals and objectives• Problem-Solving: Applies technical knowledge, experience, and cognitive skills• Data-Driven Decisions: Conducts research, draws conclusions, and recommends solutions• Learning Agility: Applies extreme curiosity and comprehension across diverse technologicalcategories• Teamwork: Effectively builds interdependent teams in varied environments• Interpersonal Relationships: Builds strong bridges cross-boundary and cross functions• Change Management: Proactively analyzes, promotes, and implements technology focused onincreasing business valueKEY ACCOMPLISHMENTS• Led integration efforts aligned with the global IT organization to deliver improved services to theorganization.• Leveraged Cloud services to support a more agile Enterprise Resource Planning platform whiledriving down capital investment.• Transitioned organizational focus from technology to service-based utilizing ITIL framework andmethodology.Let’s Connect - r••••••@gmail.com

Experience

1. Global Director of Information Systems

   Pyrotek

   Dec 2025 — Present · Spokane, WA, US

   Pyrotek is a global engineering and manufacturing company that provides high-temperature materials, engineered systems, and technical services, primarily for the aluminum industry, but also for glass, zinc, steel, foundry, and advanced materials sectors. They are known for their refractory linings for furnaces, filtration systems, and integrated solutions, acting as a key technical partner for industries dealing with molten metals and high heat.Technology executive ensuring the smooth and successful execution of global integration, deployment, support, and security of Pyrotek networks, systems, and data. Partner with leadership to develop and drive IS strategies that support company operations and goals. Foster innovation and ensure appropriate and efficient allocation of resources. Effectively monitor IS expenditures and team member performance to deliver optimum outcomes.

Education

• University of Arizona

  BS, Management Information Systems

Skills

• Process Improvement
• Agile Methodologies
• Management
• Networking
• Disaster Recovery
• Business Intelligence
• IT Management
• Software Development
• Team Leadership
• Erp
• Troubleshooting
• Business Process Improvement
• Software Project Management
• Itil
• Integration
• Program Management
• Pmp
• Vendor Management
• Change Management
• Testing
• Sharepoint
• Sql
• Visio
• Software Development Life Cycle (Sdlc)
• Linux
• Cloud Computing
• Cross-Functional Team Leadership
• Project Management
• Enterprise Resource Planning (Erp)
• Software Documentation
• Sdlc
• IT Strategy
• Databases