Rick Gyan
Vice President of Customer Success @Salesforce
Signup · Get unlimited contacts
WORK HISTORY
Vice President of Customer Success @Salesforce
New York, NY, US
I am focused on building and scaling customer-centric organizations that drive measurable business value and grow careers. I lead the US Customer Success teams for our most strategic Retail and CPG accounts with a mandate is to leverage AI and technology to drive transformative customer outcomes.By focusing on the critical intersection of commerce, marketing, and customer service, my teams ensure our clients not only achieve their objectives but also increase revenue, reduce operational expenses, and improve enterprise profitability at scale.
EDUCATION
Lehigh University
BSC, College of Engineering, Computer Science
SKILLS
ABOUT RICK GYAN
For over 30 years I have built a career on driving transformative business value for customers. As a seasoned SaaS executive I specialize in leading and scaling global teams to execute on high-impact Business Transformation. My mandate is to leverage AI and technology to ensure high customer retention and accelerate revenue growth for our most strategic enterprise clients.My focus is on the critical intersection of customer success and technologies that include Sales, Customer Service, Marketing and Commerce. By re-engineering go-to-market strategies I\'ve empowered organizations to scale globally and achieve breakthrough results in key areas like adoption and attrition. I believe that a thriving team culture is a prerequisite for success. My leadership is built on empowerment, mentoring, and fostering a passion for our work. Ultimately I am a strategic partner who helps organizations innovate and grow at scale, consistently delivering measurable results by unlocking new opportunities for our customers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.