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Rick Ferrone
Operations & Strategy Executive @Toptal
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WORK HISTORY
Operations & Strategy Executive @Toptal
Orlando, FL, US
COO for private equity firm, responsible for improving operational and financial performance of the firm and of all the business within the portfolio, spanning a wide-range of industries, including trucking, e-commerce, staffing, wholesale, and medical care.• COO for a consumer advocacy firm facing bankruptcy. Provided a company-wide analysis of performance and led the implementation of improvements in sales, marketing, financial planning / analysis, reporting, and customer service operations. • COO for professional services firm, led the design and implementation of improvements in marketing to drive revenue growth and increase marketing ROI, and improvements in operations to increase customer service and internal effectiveness.• COO for a service company; led the successful turn-around of operations and returned the company to profitability.• Developed a pricing strategy for a B2B wholesaler, implementing tiered pricing discounts for large customers and establishing mechanisms to adjust prices in response to changing market conditions.• Created a business plan enabling a solar panel R&D start-up to obtain funding; defined the value proposition, analyzed the market and competition, established pricing, created market penetration strategies, and developed financial forecasts. • Increased the ROI of corporate initiatives by 37%; led a cross-functional leadership team to analyze the project portfolio, reprioritize, eliminate low-value efforts, and establish greater oversight and controls. • Led the development of the strategic plan and financial model for a high-tech company interested in penetrating and growing a commercial market for products sold exclusively to government customers.
EDUCATION
The University of Texas at Arlington
Master of Business Administration (M.B.A.)
The Ohio State University
B.S. Industrial Engineering
The Ohio State University
Bachelor of Science - BS
SKILLS
ABOUT RICK FERRONE
Most companies are good at solving obvious problems — fixing a product glitch, responding…
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