Rick Costa

Client Operations Manager @Insight

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Client Operations Manager @Insight

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CA

As a Manager I lead a team of Client Operations Support team is a group of Specialist who supports Top Producing Commercial Inside Sellers with administrative and operational pre-post sales business functions. We are driven to provide strategic-collaborative partnership experience with Sellers to allow increased bandwidth in their sales motion.

EDUCATION

1979 — 1982

-Lindsay Place High School

11

SKILLS

Team ManagementStrategic PartnershipsResellersSales OperationsDirect SalesChannelSales ProcessCold CallingMulti-Channel MarketingSolution SellingB2bLead GenerationChannel PartnersSales ManagementKey Account ManagementSaasNew Business DevelopmentLeadershipBusiness StrategyProduct ManagementHuman ResourcesCoachingCrmManagementCall CentersContract NegotiationSellingCross-Functional Team LeadershipSalesforce.comSalesProduct MarketingAccount ManagementNegotiation

ABOUT RICK COSTA

As a Client Operations Manager at Insight, I lead a team of specialists who support top-producing commercial inside sellers with administrative and operational pre-post sales business functions. My mission is to provide strategic-collaborative partnership experience with sellers to allow increased bandwidth in their sales motion. I have over 18 years of experience in call center sales management, with a proven track record of delivering results and exceeding budgets.I specialize in solution selling, channel and direct sales, and sales training and development. I have successfully led cross-functional teams to implement new business initiatives and IT solutions for businesses, institutions, and individual consumers. I am always looking for continued progression, personal and professional growth, and long-term objectives. I am not afraid to make mistakes and ask for guidance when needed. I am fluent in English and French, and have a speaking knowledge of Portuguese.

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Rick Costa — Client Operations Manager at Insight in Montreal, QC, CA | Unifers