John Penman

Client Success Director @Insight

Chandler, AZ, US
EMAILS
j••••••••@insight.com
MOBILE NUMBERS
+14•••••••77

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WORK HISTORY

May 2023 — Present

Client Success Director @Insight

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Executive partner for strategic accounts, leading cross-functional teams in defining, delivering, and supporting solutions and services to enable velocity value realization. Focused on creating long-term partnerships, ensuring service and solution delivery to drive customer success.

EDUCATION

1986 — 1992

Arizona State University

BS, Business Management

1999 — 2000

W. P. Carey School of Business – Arizona State University

MBA, Business

1983 — 1986

McClintock High School

Diploma, High School/Secondary Diplomas and Certificates

SKILLS

IT StrategySix SigmaBusiness ContinuityIT OutsourcingPre-SalesProgram ManagementStrategic PlanningInfrastructureIT OperationsVendor ManagementProfessional ServicesIT ManagementInformation TechnologyCloud ComputingProcess ImprovementIT Service ManagementItilDisaster RecoveryVirtualizationStrategySecurityEnterprise SoftwareEnterprise ArchitectureBusiness Continuity PlanningOutsourcingIntegrationProject ManagementStorageConsultingPmoPmpLeadershipBusiness AlignmentData CenterBusiness IntelligenceSolution SellingService DeliveryGovernanceBusiness AnalysisBusiness Process Improvement

ABOUT JOHN PENMAN

I am a leader known for designing game changing strategies, providing provocative insights, re-evaluating current practices and systems, identifying ineffective patterns, and capitalizing on emerging trends to deliver results. My background demonstrates expertise in interpreting organizational vision, navigating business challenges, and building relationships with internal and external partners, cross-functional staff, and key decision-makers. Over the course of my career, I have garnered success in analyzing critical business drivers and leveraging findings to propel growth and optimize performance through diverse channels, spanning IoT, big data, and analytics to boost value realization. I am a respected leader and solution provider, skilled in transitioning objectives into actionable plans, building high-performing teams, and optimizing business outcomes.Areas of expertise include: Operational Excellence, Organizational Transformations, Stakeholder & Client Engagement, Strategic Vision & Planning, Contract Negotiation & Administration, Risk & Change Management, Application Architecture, Competitive Market Positioning & Analytics, Team Building & Oversight, Process Optimization, Global Program Management, Key Performance Indicators (KPIs), SAP Architecture SME, Product & Service Solution Launch, and Value Optimization & Cost ReductionsI would love to have the opportunity to connect and can be reached at p••••••@yahoo.com.

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