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Richard Lindsay
Senior Business Analyst @United Wholesale Mortgage
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WORK HISTORY
Senior Business Analyst @United Wholesale Mortgage
Pontiac, MI, US
Drive to ensure the team to focus on what creates true business value for MVP and maximizing the value delivered from any given initiative. Ensuring alignment of business outcomes to strategic intent• Collaboration with Product Owners to ensure that cross domains the solutions are cohesive and provide for the best customer experience, i.e. safe guarding against silo thinking.• Business Solution/Process Design: Ensure the design of the Business Solution and End to End Business Processes deliver the agreed business outcome and customer experience.• Forge effective, trusted working relationships with key stakeholders in the business domain so that you become the Business Owner’s “go to” person in Business Analysis services and “shaper” of the business solutions and delivery approaches.• Analyze benefits and prioritize areas of business value for proposed solution options, including viable options that have been shortlisted• Actively co-manage with the project manager the risk and issue management process by identifying, reporting and managing risks and resolving issues
EDUCATION
ITT Technical Institute
Bachelor’s Degree, Computer Science
ABOUT RICHARD LINDSAY
Today\'s business analyst is a bridge between business change and software implementations. These two tend to go hand-in-hand more so now than ever. Some roles focus more on aligning the business team around the scope of a solution, and some focus more on detailed requirements for the technical team to implement. My job is to know both to create a long lasting and profitable product the business can stand by.
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