Richa Shah
KAM @ Deliveroo | Founder at Referled - Building a referral-powered hiring marketplace | ex-Uber, Goldman Sachs
- Role
- Key Account Manager at Deliveroo
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Key Account Manager
Aug 2023 — Present · Dubai, AE
Manage a portfolio of high-value partners including Alshaya Group, Gazebo, and Malak Al Tawouk, building strong long-term relationships and driving revenue growth- Developed and executed joint business plans (pioneering this initiative within the team), aligning partner and Deliveroo goals for sustainable performance- Delivered double-digit growth for several key accounts through data-driven strategy, targeted campaigns, and menu optimization- Successfully renewed partner exclusivity by designing and implementing a focused commercial and marketing plan, strengthening partner loyalty- Collaborated with cross-functional teams (marketing, operations, product) to enhance partner performance and customer experience.
Education
The British School of Brussels
A-level
2010 — 2012
Antwerp British School
High School, IGCSE
2008 — 2010
University of Westminster
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
2012 — 2015
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