Ricardo Faneite Hernandez
- Role
- Solutions Engineer at Kaseya
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Ricardo Faneite Hernandez
Strategic and innovative Solutions/Sales Engineer with a proven track record of driving…
Experience
Solutions Engineer
Dec 2021 — Present
Prepare and deliver technical presentations and solution proposals by matching specific Customer’s requirements into effective technical solutions, with a focus on Kaseya’s products and services- Professionally and independently conduct discovery conversations and needs analysis for Customer’s Infrastructure optimization- Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services and Support to address issues, questions, and requests- Works as part of the Kaseya sales team to formulate winning strategies as it relates to prospect requirements utilizing Kaseya MSP’s methodologies, technical solutions, education, and services- Coordinates troubleshooting sessions to work on complex problems requiring in-depth root cause analysis with cross-functional teams.
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