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Renato Candido
Sócio @Remax Real Estate Group
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WORK HISTORY
Sócio @Remax Real Estate Group
Sao Paulo, BR
Uma nova jornada começa Depois de 33 anos no mercado financeiro, tomei uma decisão corajosa: mudar de segmento e entrar no mercado imobiliário. Há 3 meses, dei início a esse novo desafio montando a Remax Homemark, uma oportunidade que me trouxe entusiasmo para explorar um setor cheio de potencial. Não foi uma decisão fácil, mas sinto que é o momento certo para enfrentar novos desafios, aprender, recomeçar do zero e construir algo novo.Esse novo caminho representa mais do que uma mudança de carreira, é uma renovação pessoal, é um recomeço e uma chance de aplicar a experiência acumulada ao longo de mais de 3 décadas, enquanto me permito ser novamente aprendiz, imerso em um setor cheio de oportunidades e dinamismo e crescer em um mercado totalmente novo. Cada dia tem sido uma oportunidade de descobrir algo novo e encarar desafios com uma mentalidade de crescimento.Acredito que a verdadeira evolução acontece quando saímos da nossa zona de conforto e aqui estou, pronto para encarar essa nova fase com muita energia, disposição e, claro, a mesma paixão que sempre me guiou. Estou animado com o que já conquistei e com tudo o que ainda está por vir nessa jornada que já começou!#NovaCarreira #Desafios #MercadoImobiliário #RemaxHomemark #Transformação #AprendizadoContínuo
EDUCATION
Ibmec Business School
Pos Graduacao, Financas
Fundação Santo André - FAECO
Graduação, Economia
ABOUT RENATO CANDIDO
Operations / Project and Organizational Process Management EDUCATION • Finance MBA – IBMEC • Bachelor’s Degree in Economics – Fundação Santo Andre FAECO • Green Belt / Lean Six Sigma. SUMMARY OF QUALIFICATIONS • Experience of more than 30 years in multinational financial institutions in wholesale operations, customer experience, change management, treasury and trade operations as well as managed company-wide operational functions (Credit, Payments, Cash Management, Checking Account and Account opening - Onboarding, Client Services, Middle Office, among others) and leading large scale projects, while delivering business strategies and client-focused solutions that improve margins and operational efficiency. • Wide-ranging expertise in Strategic Business Change Transformation for Wholesale Business including Business Restructuring and Digital Transformation applying Agile project management methodology. • Specialized in process improvement and Customer Experience with ability to listen to the clients, addressing their needs and ensuring they have a great experience introducing customer centric culture, running and analyzing client surveys, managing customer complaints, understanding and preventing customer attrition, mapping customer journey for all business lines, leading client focus and feedback groups, performing services benchmarking and managing KPIs • Expertise in streamlining the Business process and adapting global model to local environment. Global initiatives includes Credit project portfolio in Latin America, Target Operating Models design and implementation and Quality improvement program. • USD 70 MM budget management (Headcounts, Vendors and Projects). • Skilled International Credit Global Expertise in Europe and LATAM; including International experience in Europe and Latin America Regional role. • Excellent interpersonal and communication skills, effective in planning strategy and execution, performance driven, proficient in developing high performance teams, dynamic leadership kills, effective client relationship management, determined and decisive with ability to work with big teams in a fast-paced environment. LANGUAGES • Portuguese • English • Spanish PROFESSIONAL EXPERIENCE Banco Rabobank Internacional Brasil S.A- Sep2020 / Nov2023 Marsh Corretora de Seguros Ltda – Jul2019 / Aug2020 Banco Bradesco – Corporate and Consumer Bank – Sep2015 / Apr2017 HSBC – Corporate Segment (Commercial and Global Banking)- Oct2009 / Aug2015 Metropolitan Life – METLIFE S.A. Mar2008 / Sep2009 Banco Citibank S.A. – Mar1990 / Feb2008
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