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Reid Bailey

Senior Manager @Apple

Charlotte, NC, US
EMAILS
r••••••@apple.com
MOBILE NUMBERS
+14•••••••00

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WORK HISTORY

Dec 2009 — Present

Senior Manager @Apple

SKILLS

Sales OperationsCustomer RetentionStore OperationsCustomer ServiceCustomer SatisfactionTrainingProfitPricingP&L ManagementConsumer ElectronicsMulti-UnitTime ManagementSalesTeam LeadershipDirect SalesForecastingHiringRetail SalesCompetitive AnalysisCustomer ExperiencePerformance ManagementEmployee TrainingAccount ManagementOperations ManagementLoss PreventionCpfrSales ManagementVisual MerchandisingBig BoxStore ManagementP&LMerchandisingProcess SchedulerPosDriving ResultsIncome StatementPeople DevelopmentLeadershipRetailSuccession Planning

ABOUT REID BAILEY

I am a seasoned business professional with 25+ years of staff development and management experience in the retail sector. Recognized for demonstrating a natural aptitude for evaluating operations to identify process optimization opportunities, as well as for guiding teams in surpassing ambitious service goals, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include operations management, process optimization, performance evaluation, P&L analysis, and cost consolidation. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as business acumen, systems analysis, team leadership, and resource allocation to support efficiency and maximum returns.Currently, I am a Senior Manager with Apple, Inc. Under my leadership, I direct operations to ensure adherence to company quality and service standards while developing processes to prevent loss and drive sales. I also coordinate the training and continuous membership of new associates and Apple Leaders by fostering an engaging, collaborative environment for team members to thrive. In addition, I liaise with senior leadership and associate teams to ensure the company’s customer support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.

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