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Raymond E.

Director of Quality Enhancement @Commonwealth of Massachusetts

Boston, MA, US
MOBILE NUMBERS
+17•••••••65

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WORK HISTORY

Feb 2018 — Present

Director of Quality Enhancement @Commonwealth of Massachusetts

EDUCATION

1972 — 1977

Edo College, Benin City

WASC

SKILLS

Conflict ResolutionGrant WritingInterviewsPolicyTeam BuildingPublic SpeakingRecruitingVolunteer ManagementContract NegotiationPsychotherapyProgram DevelopmentProgram ManagementManagementFundraisingBudgetsCommunity OutreachLeadershipSocial ServicesProject PlanningHuman ResourcesTrainingCustomer ServiceNonprofitsPowerpoint

ABOUT RAYMOND E.

I have expertise in Regulatory Affairs; Organizational Compliance; Operations Management; Staff Supervision; Recruitment; Hiring; Staff Development; Training; Contract Negotiation; Budget Management; Project Planning and Development; Project Implementation; Program Evaluation; Mentoring and Counseling; Developmental/Intellectual Disabilities Supports Coordination; Juvenile Justice Administration. I am knowledgeable about ISP, IEP and IAP systems, and am versed in DDS, Quest and CARF regulatory standards. I also have lengthy experience in resolving employee issues (with HR advice), conflict resolution, mediation, investigations, report writing, policy interpretation and employee retention. I have past experience as a teacher, and specialized content Instructor. I am proficient in Microsoft word (45wpm), Excel, Outlook, Power-point, Go To Meeting, Webinars, and other office applications/Software Specialties: Division Coordination, Program Management and Network Coordination. I am a proficient systems auditor, recruiter and team Builder.

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