Colin Knox
Founder & CEO @Gradient Msp
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WORK HISTORY
Founder & CEO @Gradient Msp
Calgary, AB, CA
I bring my A-game to work every day, leading an exceptional crew creating a world-class platform that saves MSPs time, uncovers their greatest growth and profit opportunities, and ensures they get paid for everything they do. I also make an obscene amount of flamingo puns.#FlockFather
EDUCATION
Southern Alberta Institute of Technology (SAIT)
Computer Technology Diploma, Information Technology
SKILLS
ABOUT COLIN KNOX
Most MSP owners aren’t running a business.They’re running a high-stress job that happens to have revenue.I’ve spent 22 years in the managed services market, including building and operating my own MSP, and I’ve learned this:Growth doesn’t fix chaos.More clients don’t fix low margins.Hiring doesn’t fix broken systems.Scaling only works when the fundamentals are strong.Today I’m the CEO of Gradient MSP and MSPCentric, where we help MSPs run better businesses through: Better billing reconciliation (including Microsoft) Better and more consistent marketing Better growth strategies Better PSA integrations Better cash flowI share practical frameworks and real operator lessons on what it takes to scale an MSP without destroying your life in the process.If you’re an MSP owner under $10M trying to grow with more clarity and more control, follow along.
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