Rachel Bicket
8x Certified Technical Salesforce Consultant at TrebleHook | Curious individual with a passion for learning
- Role
- Technical Salesforce Consultant at Treblehook
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rachel Bicket
I’m a Salesforce Consultant who loves solving complex problems, simplifying processes…
Experience
Technical Salesforce Consultant
Mar 2024 — Present · Charlotte, NC, US
Responsibilities include but not limited to:• Developed 60+ new process templates, documents, and SOPs, reducing onboarding and implementation times by an estimated 20-35 hours per project.• Managed deployment for up to 15 clients at once totaling more than 75 end users, helping optimize software utilization.• Created 40+ internal and client-facing documentation, improving knowledge transfer and reducing project ramp-up time.• Collaborate with project, leadership, and sales teams to bring thought leadership and the full force of our platform and company to client projects• Lead project teams in development and execution of project plans, including management of scope, schedule, budget, and quality
Education
Trailhead by Salesforce
Lightning Experience Reports & Dashboards Specialist
2019 — 2019
Morris County Vocational School District
High School Diploma
2013 — 2017
Liberty University
Bachelor's degree
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