Rayssa R.
Customer Success Manager @Ingram Micro
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WORK HISTORY
Customer Success Manager @Ingram Micro
EDUCATION
Université Paris Nanterre
Master's degree, Management Stratégique & International
Aix-Marseille Université (AMU)
Langue et Civilisation Française
EDHEC Business School
Professional Career Coaching Program — LIVE, L'Institut des Vocations pour l'Emploi
Universidad Yacambú
Industrial Engineering
ABOUT RAYSSA R.
Trilingual (FR · EN · ES) and customer-driven professional with over 7 years of experience in B2B client relationship management, sales, and service delivery. I help organizations build strong customer journeys, increase retention, and scale with structure.Having worked with international clients across Europe and Latin America, I’ve managed key accounts, optimized CRM processes, and enhanced customer engagement. My background in industrial engineering and strategic management enables me to connect technical understanding with measurable business impact.Passionate about how innovation can elevate customer relationships and operational excellence, I’m curious, proactive, and continuously learning. Currently open to new opportunities where I can create long-term value for both clients and teams.Participating in the LIVE professional coaching program at EDHEC Business School to strengthen my leadership and career strategy.
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