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Senior Account Manager @Traliant
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WORK HISTORY
Senior Account Manager @Traliant
NY, US
As an Enterprise Customer Success Manager at Traliant, I oversee a diverse portfolio of 120+ enterprise clients across industries, helping organizations deliver impactful eLearning solutions while driving long-term value and retention. With a consultative approach, I partner closely with clients throughout their entire lifecycle—from onboarding to expansion—ensuring strategic alignment with business goals.3x President’s Club honoree | 2x Top Talent Award recipientKey Highlights:• Built and nurtured strong executive relationships, consistently exceeding retention and growth targets• Drove portfolio expansion by identifying upsell and cross-sell opportunities through data-backed insights• Acted as a strategic advisor by staying ahead of compliance and training trends, delivering tailored guidance• Helped reduce churn and improve engagement through proactive communication and success planning• Collaborated cross-functionally with Sales, Product, and Support teams to enhance the customer journey
EDUCATION
Holy Family University
Bachelor's degree, English Language and Literature, General
ABOUT RAY PINE
Award-winning, results-driven Enterprise Customer Success Manager with 5+ years of…
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